CERTEX Svenska AB's privacy policy for website visitors

This cookie policy applies to CERTEX Svenska AB's use of cookies on our website. This cookie policy describes what kind of cookies we use on the website, the purpose of each cookie, how long we store them and how you can block or delete cookies.

What is a cookie?

A cookie is a small text file that may be placed on your device (e.g. computer, smartphone or tablet) when you visit a website. Cookies are used to allow websites to function more efficiently and to collect information to the owner of a website.

Read more about cookies at the Swedish Post and Telecom Authority’s website.

What do we use cookies for?

Some of the cookies CERTEX Svenska AB is using are strictly necessary and essential to make the website work correctly and to enable you to move around the website and use its features. You are not required to approve our use of strictly necessary cookies since they are required in order for us to provide the website.

The website also uses cookies which allow us to optimise the performance of the website’s features, to improve your experience of the website, to make the website easier to use and to better tailor the website to your interests and needs. Further, we use cookies to compile anonymous and aggregated statistics that allow us to understand how our users use the website and to help us improve.

What types of cookies do we use?

There are three types of cookies on the website:


  • Session cookies, i.e. cookies which are temporarily saved only during your visit to our website. Such cookies are for example used to identify which language that you have chosen. Session cookies are deleted when you close your web browser.

  • Persistent cookies, i.e. cookies which save a file for an extended period on your device. Such cookies are for example used with functions which describe what information is new since you last visited the website. How long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as on your browser settings.

  • Third party cookies, i.e. cookies that belong to domains different from the one shown in the address bar. Third party cookies open up for potential tracking of the user’s browsing history.

The table below sets out the specific cookies that are used on our website, the purpose of each cookie, which information the cookie stores, whether it is a session cookie, persistent cookie or third party cookie, how long the cookie will be stored and whether any information from the cookie will be transferred to another company or organisation.

Cookie Purpose Stored data Duration Sharing
__cfduid Used by the content network, Cloudflare, to identify trusted web traffic. It does not correspond to any user ID in your web application, and does not store any personally identifiable information. 1 year Tawk.to
_dc_gtm_UA-# This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. This cookie does not store any user information. Session Google Tag Manager
_gat Cookie that is used to throttle the request rate - limiting the collection of data on high traffic sites. This cookie does not store any user information. Session Google Analytics - used to improve your experience of the website 
_ga These cookies are used to distinguish unique users by assigning a randomly generated number as a client identifier.  Client Identifier (Anonymously identifies a browser instance.) 2 years Google Analytics - used to improve your experience of the website
_gid These cookies are used to distinguish unique users by assigning a randomly generated number as a client identifier.  Client Identifier (Anonymously identifies a browser instance.) Session Google Analytics - used to improve your experience of the website
collect Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels Anonymous user information Session Google Analytics
__tawkuuid Unclassified   179 days Tawk.to
ss Unclassified   Session Tawk.to
Tawk_57dbea2260af0d7233b89deb Unclassified   179 days Tawk.to
TawkConnectionTime Unclassified   Session Tawk.to
tawkUUID Unclassified   179 days Tawk.to
PHPSESSID Session ID: Identifying users to Pimcore for cart and quote handling. Session ID Session no
cart_timeout Used on the client side to determine if the session has been changed. This is used to keep track of the cart quantity. Hashed Session ID Session no
cookie_consent To remember if the cookie consent popup has been closed by the user. Whether the cookie popup has been closed. 365 days no
algoliasearch-client-js To determine which Algolia hosts are up and which timeout to use. Algolia application ID, hostsIndexes and timeoutMultiplier Until cleared in or by the browser. Yes, used by Algolia to detmermine the Application ID and which hosts to use.
cart_count Holds the cart quantity on the client side. Hashed Session ID and cart quantity. Until cleared in or by the browser. no


Google Analytics

CERTEX Svenska AB uses the tool Google Analytics, including Google Tag Manager, to collect information about the use of the website. The purpose is to better understand our users' needs and to create better content for our website visitors. By saving Google Analytics cookies in your browser, we can see, for example, what kind of information you request or what features are important to you.

Google Analytics collects the IP address assigned to you on the date you visit the website. To protect your privacy further, we use so-called IP anonymization for data collection with Google Analytics. This means that the last digits of your IP number are masked, for example 193.188.156.xxx.

CERTEX Svenska AB does not combine the information collected through the use of Google Analytics with other PII (personally identifiable information).

Google’s possibility to use and share information collected by Google Analytics about your visits to our website is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to the website by disabling cookies on your browser.

Live chat

On this website the live chat is provided by Tawk.to.

The chat is inserted via a script in the source code of the website. When using the chat function you automatically use the service of Tawk.to. Tawk.to saves, supports and edits data in European and Non-European locations. All data that is inserted via the chat window will be transferred to Tawk.to and saved. Tawk.to will be certified in EU - U.S. Privacy Shield Frameworks and compliant to data protection requirements when transferring personal data from EU to US in support of transatlantic commerce.

Saved data includes: chat record, indicated name, IP address at the time of the chat and country of origin. This data will not be given to third parties and is only used for business related communication and internal statistics. Chat records are saved by Tawk.to and automatically deleted after a reasonable timeframe.

We do not have any influence on the internal handling and use of the data at Tawk.to. With using the chat you agree to the transfer and using of your data as described above.

Tawk.to is working on compliancy with GDPR. Please find the Standard Terms of Use of Tawk.to here: https://www.tawk.to/privacy-policy/

How to prevent and/or delete cookies

Most internet browsers are initially set to automatically accept cookies. You can change your settings to block cookies or to alert you when cookies are being sent to your device. You can also choose to delete all the cookies stored on your device.

How you delete cookies or modify your browser settings is stated in the instructions to your browser or the help function which most browsers are equipped with. If you use different devices to view and access the website (e.g. your computer, smartphone, tablet etc.) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

Note that if you disable the cookies that we use, this may impact your experience while on the website. For example, you may not be able to visit all parts of the website, and some parts of the website may not function correctly.

If you do not want us to use any cookies on your device please change the settings for cookies as set out above.

Changes in the cookie policy and questions

This policy may be amended from time to time. This cookie policy was last updated on 20.04.2020.

If you have questions, please contact info@certex.se.